Privacy Policy
Purpose and scope of this policy
Kifcom 360 S.A.R.L., headquartered in Marrakech, operates the website kifcom360.com and its associated services. This Privacy Policy explains how we collect, use, and protect personal data in accordance with Moroccan Law 09-08, and where applicable the General Data Protection Regulation (GDPR).
Data controller
Kifcom 360 S.A.R.L.
Qi Sidi Ghanem – Lot n°208 – Bureau DH7 – Route de Safi – Marrakech
Email: contact@kifcom360.com
Where the GDPR applies (for users located in the European Union), the following definitions and rights may apply.
Scope of application
This Privacy Policy applies exclusively to the kifcom360.com website, its forms, services and communications related to the site.
It does not apply to third party services accessed through links or external platforms such as YouTube, WhatsApp, or LinkedIn, which have their own privacy policies.
Useful definitions
Personal Data
Any information relating to an identified or identifiable person (name, email address, phone number, IP address, etc.).
Processing
Any operation performed on personal data such as collection, storage, use, or deletion.
Data Controller
The entity that determines the purposes and means of processing personal data (Kifcom 360).
Processor
A third party processing personal data on behalf of the controller (hosting provider, CRM tools, analytics providers, etc.).
Cookies / Trackers
Small files stored on your device to analyze traffic, measure performance, or personalize content.
What data do we collect and where does it come from?
Data sources
• Contact forms or quote requests
• Newsletter subscription forms
• Communication via email or phone
• Cookies and website analytics tools
Categories of data collected
Identification data
Name, company name, email address, phone number
Professional information
Company, position, industry
Browsing data
IP address, browser type, device, pages visited, session duration
Marketing and interaction data
Newsletter subscriptions, form submissions, campaign interactions
We do not collect sensitive personal data unless it is voluntarily provided.
Why do we process your data? (Purposes and legal bases)
| Purpose | Example | Legal basis |
|---|---|---|
| Respond to inquiries | Contact forms, appointments | Legitimate interest |
| Provide services and manage relationships | Contracts, invoices, support | Contractual obligation |
| B2B prospecting | Emails, marketing initiatives | Legitimate interest or consent |
| Newsletter | Marketing communications | Consent |
| Website analytics and UX improvement | Google Analytics or similar tools | Consent |
| Advertising and remarketing | LinkedIn Ads, Meta Ads | Consent |
| Security and maintenance | Fraud detection, system monitoring | Legitimate interest |
| Legal compliance | Accounting or regulatory obligations | Legal obligation |
Cookies, traceurs et consentement
We use a Consent Management Platform (CMP) to manage cookie consent.
Essential cookies necessary for the website’s functioning (such as security and page loading) are activated automatically.
Other cookies such as analytics or advertising cookies are activated only after obtaining your consent.
You can withdraw or modify your consent at any time via the Manage Cookies link available on the website.
Examples of cookies used:
• Analytics cookies (traffic measurement tools)
• Advertising cookies (remarketing and audience targeting)
• Functional cookies (site performance and navigation)
For more information, please consult our Cookie Policy.
Who receives your data?
Access to your personal data is limited to authorized personnel and service providers involved in operating the website.
Recipients may include:
- Kifcom 360 internal team (marketing, technical support)
- Hosting providers (servers and infrastructure)
- Analytics providers (such as Google Analytics)
- Advertising platforms (Meta Ads, LinkedIn Ads)
- Technical partners when necessary for service delivery
We do not sell personal data to third parties.
International data transfers
Some service providers may process data outside Morocco or the European Union.
When this occurs, we ensure that appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequate protection mechanisms required by applicable regulations
How long do we keep your data?
| Category | Retention period | Sorting method |
|---|---|---|
| B2B prospects | Up to 24 months after last contact | Deletion or anonymization |
| Clients | Duration of the contract plus legal retention period | Secure archiving |
| Newsletter subscribers | Until unsubscribe | Removal from mailing list |
| Analytics data | Up to 14 months | Automatic deletion |
| Advertising cookies | Up to 13 months | Expiration |
| Security logs | Up to 12 months | Deletion |
| Legal evidence | Until resolution of dispute | Secure retention |
Retention periods may be adjusted depending on legal obligations.
Security and governance
We implement appropriate technical and organizational measures to protect your personal data.
These measures include:
- Secure HTTPS encryption
- Access control and authentication systems
- Server security monitoring
- Data backup procedures
- Internal policies limiting access to personal data
In case of a data breach, we will notify the relevant authority when required by applicable regulations.
Your rights
Under applicable data protection laws, you may exercise the following rights:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data when legally permitted
- Object to marketing communications
- Request restriction of processing
- Request portability of your data
- Withdraw consent at any time
To exercise your rights, contact:
You may be asked to provide proof of identity.
You also have the right to lodge a complaint with the CNDP (National Commission for the Control of Personal Data Protection) in Morocco.
Social networks, integrations and WhatsApp
Our website may include integrations with platforms such as Facebook, Instagram, LinkedIn or WhatsApp.
When interacting with these services, data may be transmitted to the respective platforms according to their own privacy policies.
External links and third party websites
Our website may contain links to external websites.
Kifcom 360 is not responsible for the privacy practices or content of third party websites.
CNDP declaration (Morocco)
Processing activities carried out by Kifcom 360 are declared or in the process of declaration with the CNDP, in accordance with Moroccan Law 09-08 governing personal data protection.
Minors
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors without parental consent.
Changes to this policy
We may update this Privacy Policy to reflect regulatory changes or improvements to our services.
The most recent version will always be available on this page.
Contact
Kifcom 360 S.A.R.L.
Qi Sidi Ghanem – Lot n°208 – Bureau DH7 – Route de Safi – Marrakech